- DICTATION PROCESS - The dictator uses the telephone to dial into our systems, punches in a personal access code, dictates on the telephone, then hangs up. - TRANSCRIPTION PROCESS - The transcriptionist personally assigned to the client transcribes the dictation. - QUALITY ASSURANCE PROCESS - The QA person checks for accuracy and posts it to our secure server. - DELIVERY PROCESS - The client accesses their transcription via our web site and downloads it to their Windows-based PC.

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